Working / new manchester office

Fletchers Solicitors are opening a brand new Medical Negligence office. The new office is due to be open in February 2017 and is located in the very heart of Manchester City Centre.

A great opportunity with…

Fantastic Benefits

Our new offices will see our growth continue and we're aiming to add experienced clinical negligence lawyers to our already successful team. We are dedicated to maintaining the same ethos we have at our Southport headquarters.

  • City Centre Location
  • Flexi-working
  • easily accessible
  • Award Winning Firm

Variety of Roles Within…

Our Team

Learn about the teams and roles within our clinical negligence department and what brought our solicitors to Fletchers.

Andrew Hesketh

Solicitor

Andrew is a solicitor within our medical negligence litigation team and deals with cases where court proceedings have commenced or are due to commence imminently. Andrew joined us with over 15 years of experience in the legal industry, having worked in personal injury and clinical negligence for both claimant and defendant firms.

What is your role and what does it involve?

I'm a solicitor in the litigation team in the medical negligence department. My role involves dealing with medical negligence claims at the point where court proceedings have been issued, or where proceedings are to be issued imminently. My work involves a lot of liaising and communicating with the court and defendant solicitors, alongside complying with the CPR and court directions.

What attracted you to the role, and to Fletchers?

The first thing that attracted me to Fletchers was their growing reputation in this area of law. I've got a great deal of previous litigation experience wanted to continue working with the medical negligence field at a firm that was continually progressing.

What were you first impressions of Fletchers?

My first impressions of Fletchers were that they're a thriving, forward thinking firm, who stood out amongst the majority of their competitors. They're entirely optimistic and enthusiastic about the future, despite what is a challenging environment for personal injury and clinical negligence practitioners at present. Since joining my impressions of the firm haven't changed, I still feel they're dedicated to continually achieving great results.

What (if anything) is different about Fletchers and your role?

One of the main difference about my role here, compared to my previous work elsewhere is the team approach Fletchers have created, especially for dealing with medical negligence claims. My previous experience in claimant medical negligence work has always involved dealing with a claim from start to finish, whereas my work now involves focusing on a particular stage in a claim, and only becoming involved if the claim is not settled or resolved at an earlier stage.

Did you struggle with anything at first?

When I first joined, it was a bit of a struggle to adjust and get used to working on cases the way Fletchers do. It involved a lot of reading up on what had already happened on my new files when I first took over conduct of them. However, the team were supportive and provided assistance with anything and everything to help me get up to speed.

What is most satisfying about working in clinical negligence?

Undoubtedly helping individual clients to achieve a successful outcome is the most satisfying thing about working in clinical negligence. Very often clients have been let down by medical professionals and been traumatised by the experience, and they all have their own individual stories. The best part about my job is getting to know each of them and reaching a successful conclusion to help them move forward in the future.

Where were you before joining Fletchers?

I've been working in the legal sector for over 16 years and worked for 13 years at another claimant personal injury and clinical negligence firm in Liverpool. I have also worked in a defendant firm before joining the team at Fletchers.

What was the experience like moving from another firm to Fletchers?

My experience of working at Fletchers as opposed to other firms is definitely favourable. It is a good place to work, a very friendly and helpful working environment with everyone happy to help one another, and I enjoy working here.

What would your advice be to someone thinking of joining the department from another firm?

I would recommend to anyone considering joining Fletchers that they make the decision to join and/or apply for a role here. I have enjoyed working here from the minute I joined. You are expected to work hard and to perform to the best of your ability, but the rewards are there for everyone if you do that, and the firm create an environment to help you do that.

Kathryn Sharkey

Senior Solicitor

Kathryn is one of our senior solicitors and has over 11 years’ experience in the field, with both defendant and claimant claims. She manages a team of junior and senior paralegals, ensuring cases are running smoothly throughout her team.

What is your role and what does it involve?

I'm a senior solicitor within one of the teams in the medical negligence department at Fletchers. My role involves working on my own caseload but also working with the junior members of the team, managing them, providing guidance and ensuring that cases are progressing well.

What attracted you to the role, and to Fletchers?

I came to Fletchers for a new challenge, I was aware their clinical negligence department was growing and the opportunities they offered as a firm.

What were you first impressions of Fletchers?

I joined Fletchers having previously worked for a large defendant firm and felt it was like joining a community. Despite there being over 300 staff, it does feel like a family and everyone wants to help you settle in and be a part of the team.

What (if anything) is different about Fletchers and your role?

Fletchers is a lot different to my previous workplace, but this isn't a bad thing and the change was a good experience. My role is also different. I'm part of a smaller, close knit team within the medical negligence department and although we have our own caseloads, it does feel like a collaborative effort.

Did you struggle with anything at first?

When I first joined Fletchers, it was different from other firms I worked at. I wasn't used to being in an open plan and paperless office, but they're things that are easy to adjust to. It's also beneficial having directors and a CEO that have a genuine open door policy and you can suggest ideas they will actually be listened to, and taken on board.

What is most satisfying about working in clinical negligence?

Gaining great results for deserving clients is the most satisfying part of working in clinical negligence. Also pulling together as a team. Our team all works together to achieve the best result for our client and its great knowing everyone in the team has helped along the way.

Where were you before joining Fletchers? (any other interesting previous roles)

Before joining Fletchers I'd previously worked in claimant sector but had also spent many years working for a large defendant firm. I have over 11 years of experience working within the legal sector.

If you previously didn't work in clinical negligence, what is it like moving to clinical negligence?

Moving to clinical negligence is a great step to make. It's a lot different than other areas of personal injury but, especially working at Fletchers, the client is always the main focus. It's rewarding to work in clinical negligence and even though it is different, there are still many times when you can apply knowledge from working in other areas of law to assist with a clinical negligence case.

In your opinion, what is it really like to work for Fletchers?

Fletchers is a friendly place to work and you are part of a genuine team; I was hesitant when first joining, as anyone is when they're moving workplaces but I'm glad I joined Fletchers and I love working here. Management listen to ideas and suggestions and I've seen ideas I've put forward be implemented, and the firm is continually innovating and developing.

Stephen Underwood

Senior Solicitor

Stephen is a senior medical negligence solicitor; he has experience dealing with a wide range of claims. His knowledge and interest of medical negligence claims allows him to effectively assess and give advice, ensuring the claim is able progress efficiently from the start.

What is your role and what does it involve?

I am a senior solicitor in the senior risk assessment team. The primary task of my team is to select the claims that the firm wants to take on with special emphasis on quality. As a team, we are encouraged to draw upon our own experience when evaluating a claim. Once we have selected a claim that warrants further investigation, it is our job to draft a case-plan of instructions for the fee-earning teams to follow with the ultimate goal of a quick, efficient but thorough evaluation of the medical records. Within my role, I also provide a point of help for the junior members of the department who are encouraged to seek advice on any issues that may arise on the day-to-day running of the claim.

What attracted you to the role, and to Fletchers?

Like most clinical negligence solicitors, I have been very concerned about the future of the profession due to the pending introduction of fixed costs. It was clear to me that the traditional 'cradle to grave' model of running a file was going to struggle under the new system. The clinical negligence department at Fletchers is one of the largest in the country and it has been structured in such a way that it should be able to thrive under the new regime. Fletchers invest heavily in marketing, which ensures a constant supply of quality work. The department's market share has grown tremendously over the last five years and it is clear that there is a commitment to grow this even further.

I was attracted to my specific role as it allows me to focus on the aspects that I like best, namely the medicine and the negligence. The various teams in the department handle the day-to-day running of the file with the appropriate work being performed at the appropriate level of experience. My role is to try to ensure that my colleagues in these teams are working with a quality claim that has good prospects of being successful.

The other key attraction to the firm was the ability to work remotely. I am based in North London and I work from home. Fletchers have invested in a Case Management system, which provides a genuine paperless file. A quality work/life balance is actively encouraged.

What were you first impressions of Fletchers?

My first impressions were refreshing in that that the firm is very young in outlook and not at all stuffy. It really is a different atmosphere to a more traditionally structured firm. The directors are all friendly and approachable and there is an infectious desire across the firm to succeed for the clients, who are central to everything we do. Emphasis is on quality work and success is celebrated and rewarded appropriately.

What (if anything) is different about Fletchers and your role?

The key difference for me is the structure. I came from a traditional Clinical Negligence fee earning background where I would manage files from inception to settlement. At Fletchers, I have been allowed to specialise on the analysis of claims and I do not deal with the day-to-day handling of the file. The structure is such that different teams handle different stages of the claim through its progression.

Did you struggle with anything at first?

There is inevitably a "bedding in" stage where you need to get used to the computer system and the Fletchers way of doing things but this did not prove to be any more difficult than joining any other firm. Everyone was very friendly and helpful and there was a comprehensive induction programme during the first week.

What is most satisfying about working in clinical negligence?

It is a very satisfying feeling when you hear that one of your claims has settled successfully and that there is a happy client at the end of it.

Where were you before joining Fletchers?

Before joining Fletchers, I was an Associate at a firm in Central London doing claimant clinical negligence work. I was fairly late coming to the law and prior to qualifying as a solicitor, I'd previously lived and worked in Japan for three years where I taught English. Prior to Japan, I lived in Australia for a year where I worked at Sydney Aquarium having originally graduated with a Marine Sciences degree.

What was the experience like moving from another firm to Fletchers?

It really was no problem at all. The most important thing is that everyone is friendly and supportive. You will inevitably have many questions as you adapt to the new firm and I found that everyone was willing to answer those questions and assist you in any way that they could.

What would your advice be to someone thinking of joining the department from another firm?

I would highly recommend joining Fletchers and the risk assessment team in particular for a clinical negligence role that is a bit different to the norm, and where you work with extremely experienced and friendly lawyers from a variety of backgrounds. If you can commute to Southport or Manchester then that is great, but if like me you live elsewhere then the ability to work remotely is terrific.

In your opinion, what is it really like to work for Fletchers?

Working for Fletchers is demanding, but in a good way. We all work hard to produce the best results for our Clients. The firm expects high quality work and excellent results but it is realistic in its approach to achieving this. As an employee, you feel genuinely valued and supported and the benefits such as remote working and flexi-time enable you to have a proper work/life balance.

Tracy Tai

Solicitor

Tracy became a qualified solicitor in 2012 working on a variety of cases before training in Medical Negligence in 2014. Her previous experience gives her a high level of knowledge, which she applies to ensuring clients are happy and cases are progressing.

What is your role and what does it involve?

I work as a solicitor and a team leader in the clinical negligence department. My team includes junior and senior paralegals and a senior solicitor. My role involves handling my own caseload and files but also delegating work to the team and ensuring cases are managed well and dealt with efficiently.

What attracted you to the role, and to Fletchers?

Fletchers provide a lot of training and development; they’re a firm that is continually developing not only themselves but the staff here too. I liked the approached they have and the values the firm stands for. I was also attracted to the role; I enjoy working in clinical negligence and being part of a team.

What (if anything) is different about Fletchers and your role?

Fletchers has many staff benefits. There were always things going on for the staff to become involved in. A social committee organise events throughout the year such as the Family Fun Day and the Summer Awards Evening. The sports committee also offer teams and groups for staff to join, so there is great ways to get to know others within the firm.

What is most satisfying about working in clinical negligence?

The complexity of clinical negligence cases means the work is always interesting and being able to build a relationship with the client, hear their story and then doing everything we can to achieve the best result for them. Working in clinical negligence provides a lot of job satisfaction and clients are always appreciative of the work we do.

Where were you before joining Fletchers?

I have previously worked as an EL/PL solicitor, responsible for a heavy caseload of personal injury litigation matters before moving to re-train and join a medical negligence team. When joining Fletchers I knew I’d be able to continue learning and developing my clinical negligence skills due to the opportunities the firm offers to staff.

What was the experience like moving from another firm to Fletchers?

Moving to Fletchers was an easy process and I’m glad I chose to come to Fletchers, they stood out as a reliable firm who are driven towards continuing to advance and evolve in the future.

In your opinion, what is it really like to work for Fletchers?

I enjoy working at Fletchers, there are plenty of opportunities to further your career, the teams are helpful and there is a sense of collaboration when we achieve something. Being part of a smaller firm before joining Fletchers meant it was quite a big change coming here. The processes are up to date and it’s reassuring that the firm is continually updating and staying ahead of the curve to prepare for any changes in the legal sector. It feels modern, not at all stuffy or old fashioned.

Current…

Manchester Vacancies

Clinical Negligence Lawyer Minimum 1 year experience View role

ROLE:

You will be working in a small team where you will be responsible for handlling files coming into the team and corresponding directly with clients and experts. This role will work under supervision

ESSENTIAL SKILLS AND EXPERIENCE:

  • Efficient organisational and time management skills
  • Excellent grammar and punctuation
  • Good IT skills, including word processing software and a general knowledge of computers.
  • Knowledge of Proclaim system would be advantageous however full training will be provided
  • Client care and communication experience essential, either over the phone or face to face
  • Previous experience of claims handling in a clinical negligence environment is essential
  • LPC qualification desirable

MAIN RESPONSIBILITIES:

  • Reviewing cases entering the team following the completion of solicitor review, and pagination of medical records
  • Liaising with your senior solicitor to devise a case plan following pagination in order to obtain evidence to establish breach of duty and causation, consideration of limitation etc
  • Ensure that all relevant information is obtained and noted on file and that documentation of file is correct and duly signed
  • Consider as to whether further pagination is required and if so return to the relevant external agency
  • Update the client as to the case plan and advise accordingly
  • Reviewing and drafting of witness statements
  • Identification of missing/additional records
  • Drafting letters and instructions to experts
  • Reviewing reports from experts and liaising your senior solicitor
  • Assisting senior team members when and if required
  • Dealing directly with client queries regarding their cases
  • Ensure key stages are completed within set timescales
  • Follow the company best practise

SALARY:

Starting salary - £19,000

Apply now
Clinical Negligence Lawyer Minimum 2 years experience View role

ROLE:

You will be a member of a small team and be expected to handle cases transferred from junior members of the team, up to the point of issuing court proceedings. Thie role will be working under supervision

ESSENTIAL SKILLS AND EXPERIENCE:

  • Excellent organisational skills
  • Proficient in Microsoft programmes
  • Good document drafting skills
  • High levels of customer care
  • Previous fee earning experience within a medical negligence department
  • Experience in training and mentoring new and junior members would be preferred

MAIN RESPONSIBILITIES:

  • Reviewing cases
  • Dealing with client queries
  • Drafting letters of claim
  • Reviewing and collating further expert evidence
  • Drafting court compliant witness statements and schedules of loss
  • Instructing Counsel and arranging case conferences
  • Providing advice to clients on potential issues on their case
  • Ensuring your cases are kept on track and are settled or ready to issue
  • Adhere to company best practise
  • Recording time in accordance with the team’s KPI’s

SALARY:

Starting salary - £24,000

Apply now
Clinical Negligence Lawyer Minimum 4 Years experience View role

ROLE:

In a Supervisory role within a small team, you will be managing a caseload of around 150 cases and directly mentor and manage the performance of junior lawyers, ensuring that cases are progressed. You will be working towards a team target and case settlement KPI's

ESSENTIAL SKILLS AND EXPERIENCE:

  • Excellent organisational skills
  • Excellent communication skills
  • Approachable and supportive
  • Excellent writing skills and attention to detail
  • Motivated to achieve targets

MAIN RESPONSIBILITIES:

  • Provide guidance to junior lawyers
  • Reviewing junior lawyers' task lists daily, ensuring that team members are working within company best practise
  • Ensuring that the team is co-ordinated and working efficiently
  • Responsible for setting and distributing tasks within the team
  • Ensuring cases are progressed in line with monthly targets
  • Day to day management of the team and Identifying any recruitment or training needs
  • Carry out monthly 1:1’s with the junior lawyers and regular team meetings
Apply now
Clinical Negligence Supervisor Minimum 6 years experience View role

ROLE:

you will be responsible for the progression of 150 cases in your team up to the point of settlement or issue. You will be accountable for the performance of your junior lawyers and will ensure the settlement/issuing targets are achieved.You will also set the strategic planning to progress your cases

ESSENTIAL SKILLS AND EXPERIENCE:

  • Extensive experience of handling medical negligence claims
  • Previous supervisory or management experience essential
  • Excellent attention to detail
  • Commercial awareness
  • Identification of capacity & testatory issues

MAIN RESPONSIBILITIES:

  • To drive cases in your team towards achieving cases settlement and issuing targets.
  • To mentor, train and performance manage the junior lawyers in your team
  • To identify cost bearing cases as quickly as possible and to implement a strategic case plan accordingly.
  • To identify and discontinue those cases that are without prospects of success (or those that are not commercially viable) as quickly as possible.
  • To ensure that all time recorded and disbursements incurred are proportionate and relevant to the investigation and/or settlement of the case.
  • Directing the case where appropriate to -
    • Indicate which medical specialty to instruct and what they are to report on,
    • Specify whether full or screening reports are required
    • To identify the relevant date of knowledge, ensure this is recorded in the case plan and record the reasons why the limitation period has been set to that date.
  • Maintain an ongoing review of limitation throughout the lifespan of the claim
  • To identify the correct defendant(s) and maintain an ongoing watching brief in relation to the correct identification of defendants
  • Ensure correct & sufficient records have been obtained & give instruction in relation to any missing documents or in relation to inadequate LP’s
  • Ensure that the RAG rating & complexity rating are reviewed and updated whenever the circumstances of the case changes
  • Identify potential issues & any other matters that might affect the business’s risk profile and refer these to the COLP where appropriate
  • Advise on medical & legal issues & support junior colleague’s providing guidance and engaging in file progression of the actions to be delegated as and when necessary
  • Advise on tactics in relation to litigation, applications (including but not limited to PAD applications) & commercial settlements thereafter
Apply now
Clinical Negligence Serious Injury Lawyer Minimum 2 years experience View role

ROLE

Iinvestigating and litigating multi-track high-value and catastrophic Clinical Negligence cases under supervision and in line with current company best practise and legal requirements.

ESSENTIAL SKILLS AND EXPERIENCE:

  • Strong desire to work in this area of law
  • Ability to form and execute case planning and strategies
  • Good research skills
  • Forensic rigor
  • Attention to detail
  • Keen analytical skills
  • Good organisational skills
  • Excellent people skills
  • Ability to influence at all levels
  • Good IT skills / confidence using legal software and case management
  • Excellent oral and written communication skills
  • Flexible and willing to commit to achieving results and meeting deadlines.
  • Excellent Client Care Skills

MAIN RESPONSIBILITIES

  • Ensure the delivery for yourself of all KPI targets set by the firm.
  • Ensure cases are progressed in a timely, efficient and proactive manner.
  • Liaising with clients, experts, barristers, third party solicitors and insurers as necessary.
  • Dealing with all aspects of pre and post issue procedures in a timely and cost effective manner.
  • Pursuing cases to conclusion.
  • Ensuring all actions as per Proclaim Action List are completed in a timely fashion.
  • Accurate time recording.
  • Maintaining client files in good order in accordance with Lexcel and other quality assurance requirements.
  • Reporting to Team Leader as required.
  • Contributing to delivering excellent results to our clients in terms of both service levels and legal outcomes
  • Contributing on a wider front as required, to the growth and development of this dynamic team
Apply now
Clinical Negligence Serious Injury Lawyer Minimum 4 Years experience View role

ROLE:

Responsible for running a caseload of multi-track Clinical Negligence cases (of £100,000 and above) in line with current company policies and legal requirements. To be responsible for the management of a small team of junior fee earners.

ESSENTIAL SKILLS AND EXPERIENCE:

  • A track record demonstrating highly developed skills in Clinical Negligence and/or Serious Injury
  • Technical awareness and up to date knowledge of running a complex multi-track case load
  • Rigorous forensic skills, confident in litigation and an ability to be innovative and proactive
  • Ability to combine attention to detail with strategic vision in the progression of cases
  • Commercial awareness in relation to time capture, cost recovery and bill delivery
  • Excellent people and client care skills
  • Effective oral and written communications skills
  • A capable manager, supervisor, trainer and mentor for junior members of the team
  • Organised and flexible in achieving results and deadlines
  • Potential aptitude for business development

MAIN RESPONSIBILITIES:

  • Ensure the delivery of all KPI targets set by the firm, both individual and team
  • Ensure cases are progressed in a timely, efficient and proactive manner
  • Liaising with clients, experts, barristers, third party solicitors and insurers as necessary
  • Dealing with all aspects of pre and post issue procedures in a timely and cost effective manner
  • Pursuing cases to conclusion
  • Ensuring all actions as per Proclaim Action List are completed in a timely fashion
  • Accurate time recording
  • Maintaining client files in good order in accordance with Lexcel and other quality assurance requirements
  • Setting up and implementing effective supervisory and management processes with your team in compliance with the firm’s policies and procedures
  • Reporting to Department head as required
Apply now
Clinical Negligence Serious Injury Lawyer Minimum 6 Years experience View role

ROLE:

Your role will involve reviewing new high-value catastrophic Medical Negligence enquiries and considering/assessing prospects of success and quantum level to determine whether this is a case that should be investigated further. The role also involves case planning and giving advice to the team on how best to run the case and what evidence should be obtained, as well as identifying potential defendants.

ESSENTIAL SKILLS AND EXPERIENCE:

  • Extensive experience of handling medical negligence claims
  • Previous supervisory or management experience
  • Excellent attention to detail
  • Commercial understanding and awareness
  • Understanding of capacity issues in claims

MAIN RESPONSIBILITIES:

  • To determine prospects of success for clinical negligence claims coming into the dept
  • To identify the relevant date of knowledge, limitation date and set the relevant case plan. Ensuring all are correct.
  • Identify potential capacity issues
  • Identify the correct client(s) in fatal cases
  • Advise on medical issues to junior members of the dept
  • Management of own case load
  • Liaison with & training of the call centre and medical records team
  • Identify and COLP any relevant risks

SALARY:

Starting salary - £45,000

Apply now

What's it really like to work at Fletchers?

Why not chat with one of our staff directly

If you are thinking of joining our team but want to know more about the role and the firm, we can arrange a telephone chat with a member of that team. None of the marketing spin, just a straight forward chat with one of our staff to help you find the answers you are looking for.

Book a call now

Interested?

Call 01704 503111 now / or send us an email

We look forward to working with you!

*Relocation package only available to direct applicants, not via agency approach. All parts of package are subject to application process and meeting criteria. contact us for further information.